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Waddah Ghanem, Emirates National Oil Company

The executive head of OSH at Dubai's state oil producer talks about resilient systems, promoting happiness and fighting forecourt fires.

Humber Bridge: open all hours

Maintaining the Grade 1 listed structure involves working round high wind speeds and 24/7 traffic flow.

Learning preferences: Style guide

Stephen Flounders says trainers have to be adaptable and use a range of techniques to meet different learners’ needs. 

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