Pensioner left with ‘catastrophic’ scalds after hotel ignored unsafe water temperature
Geoffrey Saunders, 86, was staying at Ancient House -- part of the Victoria Hotel in Holkham -- when the accident happened in September 2016.
North Norfolk District Council (NNDC), which brought the case against The Victoria at Holkham, said Saunders sustained "catastrophic" and "life changing" injuries while having a bath. He spent six weeks in hospital and still experiences health issues, including painful scars.
Huntingdon Magistrates' Court was told that Saunders had been topping up the bath when scalding water came out of the tap and landed on his back. He was unable to turn it off and "instinctively recoiled", becoming trapped in the bath while boiling water poured in, NNDC said.