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Two years in, Biffa’s campaign to stop reckless driving on pavements has shifted gears.
There is no magic way to protect forklift drivers and pedestrians when they share space but bolstering training with small interventions can help.
Driver performance data is of limited use if you don’t use it to coach better behaviour.
The London utility’s OSH and security head is driving down injury rates with a ‘culture of care’.
Researchers have anatomised how practitioners can steer conversations to achieve behaviour change.