A company that manufactures calcium carbonate for the global paper and packing industry has been fined £200,000 for failing to segregate pedestrians and vehicles at its Birmingham premises after a worker was struck by a forklift truck, leaving her with fatal injuries.
It’s a familiar scene: shelves, bookcases, cabinets crammed with paper in Facilities and Estates departments across the country. This is how most hospitals organise their water hygiene, and, while it’s a comprehensive record, it can quickly become ineffective.
There are many situations where safety and health professionals need to ask questions. From interviewing potential recruits, through safety conversations and audits to accident investigations, the right question, asked in the right way at the right time, might provide the crucial information. The wrong question, or one asked tactlessly, can cause someone to clam up or provide a misleading answer.