Retail

One of the most anticipated and busiest shopping events of the calendar year is upon us – but how can retailers keep customers and staff safe? We look at how they can mitigate the risks.

Lee Bennett is a health and safety manager at British Land, which owns more than 50 shopping centres and retail parks across the UK. He tells us how he has bene planning for one of the busiest shopping days of the year.

As Topshop and Arcadia are fined £1m over boy's death, Katie Heath, Principal Environmental Health Officer at Reading Borough Council, describes how systemic failings in health and safety can lead to tragedy.

Sainsbury’s has been fined £1 million after measures taken during the Covid pandemic to help organise orderly queueing at the company’s Newbury store left a customer facing life-changing injuries.

A 73-year-old woman with dementia has won her claim for constructive unfair dismissal against supermarket giant Asda, after she was asked more than once if she wanted to retire and subjected to treatment that violated her dignity.

Asda’s senior HSE manager tells IOSH magazine how the retail giant worked to keep colleagues and customers safe as the pandemic unfolded – and warns against the dangers of complacency when it comes to control measures.

Incidents of aggression can be common in some sectors, but understanding the nature of potential threats will help to keep your workforce safe.

Chartered Member James Carter explains how the IOSH competency framework has helped him navigate the fast-paced world of retail safety during the pandemic.

A pet centre has been fined £185,000 after a lorry driver was left tetraplegic when an 800kg pallet fell on him.

IOSH vice president Ciarán Delaney explains the role he has played in the adoption of an innovative scheme created to help people with invisible disabilities cope with the hurdles of daily life.