This book isn’t perfect. From a safety excellence perspective, we know that culture is king and that line management drives it. Therefore, seeing culture described as an “intriguing topic” raises an eyebrow, as does a tone that seems to assume Human Resources own and drive wellbeing rather than help line management to do so.
About 25 years ago American consultancy Behavioral Science Technology (BST) arrived in the UK. At the time its work was cutting-edge and consequently its services have helped to save many lives.