L to R Martin Dunn, Mark Rushton, Alan Smith
Aberdeen-headquartered problem-solving company, STC INSISO has announced changes to its executive leadership team as it prepares for further business growth. Martin Dunn has moved from his existing role as COMET Delivery Manager to become Head of Operations, while Alan Smith has transitioned from Chief Operating Officer into a newly created role as Head of Investigations.
Prior to joining STC INSISO, both Alan and Martin served in the Police for 30 years having followed similar career paths with senior investigation roles, including Detective Superintendent. This extensive experience uniquely positioned them to adopt key roles within the investigation arm of STC INSISO’s business.
Mark Rushton, CEO at STC INSISO said, “These significant organisational changes come at an extremely exciting time for STC INSISO, as we enter the next phase of our business growth. Having the right people in Alan and Martin, with their unique blend of investigative experience, in the right positions to support this growth of the COMET product suite and services is crucial.
Martin’s new role as Head of Operations will see him lead the implementation, ongoing support, and continuous improvement of STC INSISO’s flagship and trusted investigation and root cause analysis suite of products and services, COMET.
Martin said, “I am delighted to assume responsibility and oversee the management of COMET’s operational activity in terms of client interface and delivery. My aim is to ensure the highest standard of customer care through the deployment of experienced, knowledgeable staff and partner resources.”
Alan’s new role will see him lead the company’s Investigation support workstream and through the introduction of an innovative concept `COMET Reach` ensure the expansion of the COMET suite of products. COMET Reach will become the intellectual development arm of the COMET family and will exist to research and test the tools and processes that will further COMET’s capabilities in new and existing industries globally.
Alan added, “At 10 years old, COMET remains a relatively young Root Cause Analysis system, however it is fast becoming the most relevant and sought-after incident prevention solution. At the heart of the COMET philosophy is the desire to help organisations pivot towards a more proactive approach to Root Cause Analysis through the identification and mitigation of dormant issues before they become active and cause harm.
This proactive use of COMET transforms Root Cause Analysis into Root Cause Learning and makes the product so much more valuable in terms of incident prevention and organisational improvement
For more information go to http://www.stcinsiso.com