On Wednesday, 30 November 2022 at 13:00 GMT, IOSH magazine will host a one-hour webinar in partnership with EcoOnline on how United Living took a strategic approach to incident management to achieve 10 times the number of close-call reports.
Every non-injury incident should be seen as a shot across your company’s bow. They are free warnings that an incident with injuries is possible and even likely to occur.
Learning from incidents is not automatic and requires conscious and systematic steps to ensure it happens. Companies can act on incidents to prevent accidents but first need to invest in sustainable safety management systems that are embraced and celebrated across the entire workforce.
That’s exactly what United Living did two years ago. The Infrastructure, New Homes and Property Services provider spent 12 months collecting and analysing data and asked themselves, 'Are we happy with this performance?' The answer was 'no'. So, spearheaded by Group Director of SHEQ, Sean Luchmun, the company implemented multiple new safety initiatives. The aim was to achieve consistency and transparency across the entire organisation which meant bringing everyone to the next level of safety culture maturity. They went from 200 close-calls/month to now more than 2,500/month in less than 12 months.
Hear United Living's story and best practice in incident management in this webinar, sponsored by EcoOnline in partnership with IOSH magazine.
Sean Luchmun, Group Director of SHEQ, United Living
Catherine Jordan PhD, Senior Product Specialist, Health and Safety, EcoOnline
Louis Wustemann, Writer and speaker on Health, Safety and Sustainability Issues
Hosted by Kellie Mundell, Digital Editor, IOSH magazine